Small Business Trends Report

Small and Medium Business (SMB) leaders have faced a year like no other. In the 4th Edition of the Salesforce Small and Medium Business Trends Report, we’ve surveyed 2,300+ SMB leaders to learn what’s top of mind and what’s driving their resilience. 

With data taken from February 2020 and again in August 2020, get the scoop on how SMBs are navigating change, shifting their business operations and meeting customer expectations despite the challenges. Learn how SMBs are integrating technology into their businesses and are ready to face any new challenge. 

Download the Salesforce Small Business Trends Report now.